Our 14-day exchange policy is in effect online and in store.
PLEASE NOTE: Refunds are made to the original form of payment.
See our return eligibility criteria below before returning or exchanging items.
What can be returned or exchanged?
The following requirements must be met in order to qualify for a refund or exchange:
- The order was received within the last 14 days;
- The product is in the same condition as when it was received;
- The product is undamaged;
- The product is in its original packaging with the price tags affixed;
Delivery is made with Canada Post due to the distance of the store. The shipping time is therefore calculated from the moment the package leaves our store via the Canada Post site.
Delivery charges are subject to change without notice. However, you will be informed of the charges to be paid before your order is dispatched.